About the Company
A well-established, Irish-owned retail group is entering an exciting phase of digital growth. The business supports a nationwide network of independent retailers, operating at significant scale with an annual turnover exceeding half a billion euros and a presence across the entire island of Ireland.
The organisation is known for its strong values, collaborative culture and long-term growth mindset. Centralised services, international buying power and a robust distribution infrastructure allow the group to compete at the highest level while maintaining a strong local focus.
The Opportunity
The group is now seeking an experienced E-Commerce Manager to lead and evolve its online trading strategy across both B2B and B2C channels.
Reporting to the Marketing & Retail Director, and working closely with senior marketing and digital stakeholders, this role will play a key part in driving profitable online revenue, improving conversion performance and delivering a seamless digital customer experience.
This is a commercial, performance-led role for someone who is highly data-driven, thrives on optimisation and enjoys owning results end to end.
Key Responsibilities
- Develop and deliver the overall eCommerce strategy aligned with business growth objectives
- Drive qualified traffic through digital marketing and performance channels
- Optimise conversion through continuous improvements to UX, CRO, content and merchandising
- Own and manage the eCommerce platform, roadmap and site enhancements
- Analyse sales, traffic and customer behaviour to identify opportunities and performance gaps
- Define, track and report on key KPIs, using insights to optimise trading performance
- Manage online product catalogues, stock visibility, imagery and digital assets
- Deliver effective cross-selling, upselling and AOV growth initiatives
- Ensure a strong and consistent online brand presence across website, CRM and social platforms
- Manage and optimise the digital marketing budget to maximise ROI
- Monitor competitor activity, pricing and market trends
- Partner with external web development agencies to deliver customer-centric digital solutions
- Stay ahead of emerging eCommerce trends, tools and technologies
What We’re Looking For
- Strong hands-on eCommerce experience within a retail or direct-to-consumer environment
- Proven success driving online sales, conversion and growth
- Experience managing eCommerce platforms and online trading performance
- Deep understanding of CRO, UX and customer behaviour
- Strong digital marketing capability, including paid search and paid social
- Highly analytical, commercially minded and results-focused
- A proactive self-starter who thrives in a fast-paced, evolving environment
Your Background
- Degree in E-Commerce, Business, Digital Marketing or similar
- 3+ years’ experience in a comparable role
- Excellent communication and stakeholder management skills
- Comfortable influencing across teams and working with external partners
- Highly organised, detail-oriented and resilient
What’s On Offer
- Performance-related bonus of up to 10%
- 8% company pension contribution and life assurance
- Company sick pay scheme
- Incremental annual leave plus two additional company days
- Hybrid working available following probation
- On-site parking
- Clear career progression and development opportunities